Privacy Policy

Information We Collect

• · Personal details: Name, phone number, email, and shipping address when you place an order.
• · Order data: Products ordered, order value, and delivery status.
• · Device information: Browser type, IP address, and basic analytics data collected via cookies.
• · Communication: Messages you send us via WhatsApp, email, or our contact form.

How We Use It

• · To process and fulfil your orders.
• · To communicate order updates, confirmations, and delivery tracking.
• · To respond to your enquiries and provide customer support.
• · To improve our website, products, and overall shopping experience.
• · We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Security

• · We use reasonable technical and organisational measures to protect your data.
• · All orders are processed via Cash on Delivery; we do not store any payment card information.
• · Access to customer data is restricted to authorised personnel only.

Contact

If you have any questions about this privacy policy or wish to request deletion of your data, please contact us at info@pehnish.com.